AFT WEB3BLOCKCHAIN

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HELP CENTER

Support & guidance

All AFT Web3 support is handled inside the platform. We never publish personal contact details.

AFT Wallet

• Your AFT Wallet is created inside the platform — no extension or external wallet app is needed.
• Only TRON network assets (TRX and TRC-20 tokens) can be sent to your AFT Wallet address.
• AFT Web3 never asks for private keys, seed phrases or passwords from any other wallet.

Payments & activation

• Send the exact package amount in TRX on the TRON network — an incorrect amount cannot be verified.
• Submit the full 64-character transaction hash after the transfer is confirmed.
• Your package activates only after administrator approval of a verified payment.

Referrals & commission

• Your invitation link is available on the Referrals page once your package is active.
• Each approved referral purchase creates exactly one commission record.
• PENDING and APPROVED commissions are accounting entries; PAID means the payout was completed and verified on-chain.

Security

• Use a strong, unique password for your AFT Web3 account.
• Always confirm the official receiving address inside the platform before sending TRX.
• Report anything suspicious using the in-platform support request in your dashboard.

Still need help? Sign in and open Help Center in your dashboard to submit a support request linked to your account.